UPI Money Transfer: If banks do not help in getting the money back, then customers can complain at bankingombudsman.rbi.org.in.
RBI New Guidelines For Online Money Transfer from UPI and Internet Banking
UPI Money Transfer : The Modi government of the country is also promoting UPI and net banking for online transfer. What to do if money goes into someone else’s account by mistake while doing UPI and net banking. According to the new guidelines of RBI, if by mistake it is transferred to the wrong account, then the money can be refunded within 48 hours. Please tell that after doing UPI and net banking, never delete the message received on the smartphone. This message contains the PPBL number. You need this number to get money refund.
What is RBI’s new guideline
RBI The new guideline issued by RBI states that it is the responsibility of the bank to refund your money within 48 hours. If the bank does not help in getting the money back, then the customer bankingombudsman.rbi.org.in You can complain about. If by mistake money goes to a wrong account, then for this, a letter will have to be written and given to the bank. In this, you will have to write the account number, the name of the account holder, the account number in which the money has gone.
Do not rush while doing UPI
It is very important to be careful while doing UPI and net banking. While doing UPI, make sure that the name and account number of the person you are sending money to is correct. While doing UPI, combine the two by asking the shopkeeper their name through the QR code, which will ensure that the account number to whom you are sending is the correct account number. Do not rush while doing net banking. Keep the message you receive after doing Net Banking and UPI.
This is how you can take refund from the bank
1. After the money is transferred to the wrong account by mistake, first of all, call your bank and enter the PPBL number with all the information. 2. After this go to the bank and register your complaint there. 3. Write a letter to the Branch Manager. 4. In this letter, write the account number in which the money has gone and also give information about the account number to which you want to send money. 5. It is very important to write the transaction reference number, date of transaction, amount, and IFSC code.