Now you can file policy claim through WhatsApp, Star Health started new service
It is a leading insurance company with a market share of 15.8 per cent in the Indian health insurance market. The shares of the company are trading below the issue price.
On Tuesday, the stock of Star Health and Allied is trading at a price of Rs 792.30 on BSE.
Health Insurance Company Star Health and Allied Insurance To provide hassle free services to its customers WhatsApp (WhatsApp, Service is started. Through WhatsApp, customers can take advantage of Star Health’s customer end-to-end service. Through WhatsApp, customers can also file claims from buying a policy in a few clicks. In view of the increasing cases of corona in the country, the medical insurance company provided this facility to the customers so that they can stay safe.
Let us tell you that the stock of Star Health and Allied Insurance, backed by veteran investor Rakesh Jhunjhunwala, was listed with a discount last month. Its issue price was Rs 900 per share. On Tuesday, the stock is trading at a price of Rs 792.30 on BSE.
Star Health primarily provides insurance coverage for retail health, group health, personal accident and overseas travel. It is a leading insurance company with a market share of 15.8 per cent in the Indian health insurance market.
How will it work on WhatsApp?
According to the statement issued by the company, to take advantage of the WhatsApp service, customers need to send only one message. Customers send ‘Hi’ from their WhatsApp number to +91 95976 52225. Through the Star Health WhatsApp service, customers can easily buy a new policy. You can file a cashless claim or download the policy document as per your convenience.
The encryption of the WhatsApp messaging platform ensures that the information received and shared with the customer remains secure and confidential. live mint According to the report, the presence of the social media platform WhatsApp is part of its 360-degree support initiative, which allows customers to contact the company through multiple channels.
Anand Roy, Managing Director, Star Health and Allied Insurance said, WhatsApp has a huge popularity and reach in India. That’s why we believe this is a better platform that will not only help us serve our customers better but also enhance our engagement with them. We believe this will enable us to stay connected with our policyholders anytime and anywhere, especially when they need us the most.
These options are also available
Apart from WhatsApp messaging, Star Health customers can reach out to the insurer through the company’s chat assistant – Twinkle, customer care number, agent, official website, branch office and Star Power app. Thus providing a complete solution to all the customers.
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