Several users reported on social media that the UPI server is down and they are unable to make any transactions using digital wallets or online payment services like Google Pay, Phone Pay and Paytm.
Google Pay and PhonePe’s UPI service closed for a few hours, users reported on social media
The Unified Payment Interface (UPI), the instant payment gateway owned and operated by the National Payments Council of India (NPCI), was closed for over an hour. Since the UPI server down, many users have reported on social media that the UPI server is down and they are unable to do any transaction using digital wallets or online payment services like Google Pay, Phone Pay and Paytm.
Many users wondered whether there was actually some problem with UPI or it was a network issue on their part. Some users have also posted screenshots of their failed UPI transactions on social media. One such user, Arshad, said that he was trying to make payment through Google Pay for a few hours but was unable to do so.
Google Pay’s UPI service remained closed for 2 hours
Google Pay users have been complaining about the shutdown of UPI services for more than two hours. Another user named Amar told through his Twitter account at 1:13 pm that he was unable to receive payments through Google Pay. Google Pay responded via its official Twitter account that they are experiencing issues with those servers, but they are working to fix them.
However, users reported that even after more than 4 hours, the problem has not been resolved. It is important to note that Google Pay was reminding users not to post any personal information on social media while reporting their problems.
According to recently released data, in December 2021, UPI recorded 456 crore transactions, totaling Rs 8.26 lakh crore (approximately $111.2 billion). In addition, UPI transactions registered transactions worth over Rs 73 lakh crore (approximately $970 billion) from January 2021 to December 2021. Transactions on the platform grew by over 110% year-on-year as compared to the calendar year 2020.
UPI transaction figures in 2021
In the month of December 2021, PhonePe did UPI transactions worth around Rs 3.94 lakh crore. Google Pay ranked second with a total transaction of 3.03 lakh crores. At the same time, Paytm stood at number three with a transaction of Rs 88,094 crore. Amazon Pay secured the fourth position with a transaction of Rs 6,641 crore, followed by WhatsApp Pay at the fifth position with a transaction of Rs 188 crore.
The data shows that PhonePe and Google Pay are ahead of their competitors in the Indian digital payments segment. Paytm, which once first started the payment service on its platform, is now in third place.